Thank you for choosing products from Company U (hereinafter referred to as 'we'). We understand the importance of your privacy and would like to ensure you that we are committed to protecting it. Please read the following privacy statement to understand how we collect, use, and safeguard your personal information.

Information We Collect:

Account information: Including account ID, user ID, email, phone number, nickname, username, and profile picture (if applicable).
Contact information: Including name, email address, phone number, postal code, country, city, and detailed address.
Order and delivery information: Including name, email address, phone number, ordered products, postal code, delivery address, billing address, invoice details, order number, delivery number, and tracking number.
Uploaded Content: To create customized products, you may upload images or other content. We will only use this content to fulfill your order and will not use it for any other purposes without your consent.
Product feedback: Including product reviews, ratings, and comments.

How We Use Your Information:

Order Fulfillment: We use your personal information to process and fulfill your custom product orders.
Communication: We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.
Improvements and Customization: We may use aggregated and anonymized data for analytics and to improve our services.
Login: If you choose to log in using your account ID, we will process the information contained in your account ID to facilitate your access to the services you log into.
Online Purchases and Delivery: We will process your order and payment information to fulfill your order, provide invoices, deliver items, and handle returns.
Notify Me: If a product is unavailable, you can click "Notify Me" and leave your email address so that we can notify you when the product is available for purchase.
Business Analysis and Improvement: We will process your order information, payment information, and device information to measure and enhance our services.
Financial Analysis and Billing: We will process your order information, payment information, shipment information, and delivery information for billing and accounting purposes.
Subscription: If you click "Subscribe" on this platform and provide your email address, we will offer you the latest promotions and information on our products, events, and services.

Collection and Use of Information Regarding the Content You Upload in "Customized Products"

When placing a custom order on our website, you may be required to upload images or other content. Please be advised that our staff will review the content to ensure it complies with our guidelines. We kindly request that you do not upload inappropriate content that includes explicit, political, antisocial, or any other content that violates laws or ethical standards. If such content is identified, we reserve the right to reject the order and provide a refund.

Content Viewing:

If you are uncomfortable with our staff viewing the content you upload, we recommend refraining from purchasing custom products. You may explore our non-customized product offerings as an alternative.

Data Retention:

After completing the order fulfillment process and delivering the goods to your hands, we will regularly delete the content you uploaded. We guarantee that your content will be retained for a maximum of three working days, after which it will be permanently removed from our system.

Security Measures:

We employ industry-standard security measures to protect the confidentiality of your personal information. Our team is trained to handle data with the utmost care and discretion.

By using our services, you agree to the terms outlined in this privacy statement. We reserve the right to update or modify this statement as necessary. If you have any questions or concerns about our privacy practices, please contact us at service@companyu.net.

Thank you for trusting us with your custom product needs.

CU Lab

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